Terms and Conditions - Garden Clearance Sutton
Welcome to our Garden Clearance service based in Sutton. By utilizing our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding.
1. Service Description
Our garden clearance services include the removal of debris, unwanted plants, furniture, and other garden waste. We ensure that all items are disposed of responsibly and in accordance with local regulations.
1.1 Scope of Services
- Debris Removal: Clearing leaves, branches, and other garden waste.
- Furniture Clearance: Removing old garden furniture and structures.
- Plant Removal: Eliminating unwanted plants and overgrown vegetation.
2. Booking and Scheduling
To schedule a garden clearance, customers must contact us through our designated channels. Appointments are subject to availability, and we strive to accommodate preferred dates and times.
2.1 Confirmation
Once a booking is made, a confirmation will be provided via email or phone. Customers are advised to verify the details to ensure accuracy.
3. Payment Terms
Payments for our services are to be made in full upon completion of the clearance. We accept various payment methods, including cash, credit cards, and bank transfers.
3.1 Pricing
Our pricing structure is transparent, with no hidden fees. Quotes are provided based on the volume of materials to be cleared and the complexity of the job.
4. Cancellation Policy
Customers may cancel or reschedule appointments up to 24 hours in advance without penalty. Cancellations made less than 24 hours before the scheduled time may incur a cancellation fee.
4.1 Refunds
In the event of cancellation, any prepayments may be refunded, minus applicable fees, depending on the timing of the cancellation.
5. Liability and Insurance
We are fully insured to cover any accidental damage that may occur during the clearance process. However, we are not liable for pre-existing conditions or damage that was already present before our service commenced.
5.1 Customer's Responsibility
Customers are responsible for securing any fragile or valuable items unless prior arrangements have been made. We recommend discussing any special requirements beforehand.
6. Environmental Considerations
We are committed to environmentally friendly practices. All waste is sorted and disposed of in compliance with local environmental regulations.
6.1 Recycling and Donation
Whenever possible, items suitable for recycling or donation are processed accordingly, reducing the environmental impact.
7. Health and Safety
Our team adheres to strict health and safety guidelines to ensure a safe working environment for both our staff and customers.
7.1 Protective Equipment
All members of our team are equipped with necessary protective gear to prevent accidents and injuries during the clearance process.
8. Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Any changes will be communicated to customers through appropriate channels.
8.1 Notification
Customers will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which our services are provided.
9.1 Dispute Resolution
Any disputes arising from our services will be handled in accordance with local legal procedures.
10. Acceptance of Terms
By engaging our garden clearance services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
Thank you for choosing our Garden Clearance service in Sutton. We look forward to assisting you with your garden needs.